Frequently Asked Questions

Find answers to common questions about our mechanical keyboards and accessories.

Are NuPhy keyboards compatible with both macOS and Windows?

Yes, all NuPhy keyboards feature a physical toggle switch to swap between macOS and Windows layouts, and we include dedicated keycaps for both systems.

How do I customize the RGB lighting effects?

You can cycle through built-in lighting effects using the FN key combinations outlined in your user manual, or use our NuPhy Console software for advanced customization.

What is the difference between Hot-swappable and soldered switches?

Hot-swappable PCBs allow you to change your mechanical switches without soldering, giving you the freedom to customize your typing feel easily.

How long does the battery last on wireless models?

Battery life varies by model and RGB usage, but typically ranges from 48 hours with full lighting to several weeks with lights turned off.

Can I use third-party keycaps on my NuPhy keyboard?

Most of our keyboards use standard MX-stem compatible stems. However, for low-profile models, we recommend checking compatibility due to the shorter switch height.

How do I update the firmware on my device?

Firmware updates are available on our official website's 'Download' section. Connect your keyboard via the included USB-C cable to perform the update.