Returns & Exchanges
We stand by the quality of our products. If you are not entirely satisfied with your purchase, you may return your items within 30 days of delivery.
1
Initiate Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
2
Prepare Package
Place the item in its original packaging including all accessories, cables, and keycap pullers provided.
3
Ship Item
Affix the provided shipping label or use a tracked service to send the package to our designated return center.
4
Quality Inspection
Once received, our technicians will inspect the device. Approved refunds are processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing